ISIS Papyrus Software

Explore Digital Business Transformation with Papyrus Software at Gartner Symposium/ITxpo in Barcelona

In Uncategorized on October 24, 2016 at 11:00 am

ISIS Papyrus Software is a Marketplace Sponsor this year in Barcelona at Gartner’s largest European event for business and technology leaders, held 6-10 November.

Find Papyrus Software on the Exhibition floor in Booth #401 or add us in Gartner Navigator at two educational sessions to learn more about our solutions for transforming your digital business approach and increasing results in operations and customer engagement:

Solution Provider Session
Helvetia Insurance Case Study – Online Channel Applications:
Winning, Serving and Retaining Customers

Wednesday, November 9, 10:00 – 10:45 — Session ID: SPS34
(Meeting Room 115, CCIB – in private meeting room)
Presented by ISIS Papyrus Software & Helvetia Insurance

Doing business online is a critical element of your organization’s existence – it connects us more quickly and conveniently to customers, prospects and partners.
This session will discuss the opportunities of Online Channel applications
maintained by the business to help bridge the gap between “front-office” and
“back-office” capabilities and ensure seamless customer engagement.

ITxpo Session
OMNI Channel: A Solution for Today’s Business Communication
Monday, November 7, 18:25 – 18:45 — Session ID: ITX11
(ITxpo Stage C, CCIB – in Exhibition hall)
Presenter:  Annemarie Pucher, ISIS Papyrus Software

Learn how Papyrus Solutions seamlessly support the digital & traditional Customer Journey:

  • Online-Channel apps for Web& Mobile maintained by the business
    Omni-Channel inbound/outbound with single-view on all customer activity
  • Full real-time back office integration
  • Facilitated integration with existing applications
  • Enterprise-wide collaboration with Adaptive Case Management

See the range of solutions available with the Papyrus Digital Business Platform by visiting us in the booth or online – we look forward to seeing you soon!

2016 Document Manager Awards Open for Voting: ISIS Papyrus Software Selected as a Finalist

In Uncategorized on September 22, 2016 at 11:20 am

ISIS Papyrus Software has been nominated in 9 categories in the 2016 Document Manager (DM) Awards – and DM readers (like you) will decide the winners with your votes:

  • Accounts Payable/Invoicing Product of the Year
  • Company of the Yeardmfinalist2016-sm
  • Data Capture/Recognition Product of the Year
  • ENTERPRISE CMS Product of the Year
  • Mobile Capture Product of the Year
  • Product of the Year
  • Records Management Product of the Year
  • Software Product of the Year
  • Workflow/BPM Product of the Year

Customers and partners can cast votes until 31 October to help ISIS Papyrus join the ranks of winners announced in London on 24 November.

Everyone is welcome to join the celebration of Document Manager’s 10th birthday and attend the 2016 Document Manager Awards ceremony at The Grand Connaught Rooms, 61-65 Great Queen Street, London WC2B 5DA.

For more information about the Awards and to book places at the ceremony please contact David Hammond (+44 01689 616000;

We appreciate your support and ongoing partnership – and we hope to see you in London!

ISIS Papyrus Customer Selected as a Winner in 2016 WfMC Global Case Management Awards

In Uncategorized on June 29, 2016 at 10:06 am

ISIS Papyrus Software is proud to announce that a market-leading customer using Papyrus for agile customer communications is a winner in the 2016 WfMC Global Awards for Excellence in Case Management.

Sponsored by the Workflow Management Coalition (WfMC), these awards recognize distinguished ACM projects achieving excellent outcomes for long-term strategic goals at leading-edge organizations through an adaptive approach to BPM and innovation.

Serving more than 70 countries with 180,000 employees, the global bank is utilizing Papyrus ACM technology to streamline and optimize customer communication design, production processes and collaboration between business and IT. The organization has already achieved sustainable quality and efficiency advancements through agile customer communications including:

  • Reduction in template development for high-volume document production
  • Reduction in release time for printed & online documents
  • Cross-department change management enabling flexible document release process
  • Corporate identity, consistency and efficiency via large-scale reusability
  • Reporting and auditing transparency
  • Minimal implementation support from IT

“The benefits achieved by using Papyrus technology have not only resulted in desired improvements in internal collaboration and efficiency, but this novel approach to using our software platform also ensures that the bank can react more responsively to customer needs without introducing compliance or accountability risks.” – Annemarie Pucher, CEO

After selecting Papyrus for business user empowerment and collaborative document production across batch production and customized online correspondence, the bank implemented an ACM-based system to give business users control of the complete document lifecycle and facilitate collaboration across change management and release process phases.

Review the entire announcement and more details on the WfMC award on the ISIS Papyrus Web site.

Read about additional Papyrus solutions for customers across industries in our Case Studies.