Papyrus announces full integration with Enterprise WeChat

Your corporate brand on WeChat is a very powerful new way to win, serve and retain customers. Papyrus enables business engagement solutions from campaigning to selling to servicing your clients in WeChat – seamlessly integrating with your back office users and existing applications.

See our demonstration video.

To quickly create new online business applications in Enterprise WeChat, Papyrus delivers framework solutions out-of-the-box and empowers your business teams to define and maintain these further.

Papyrus and WeChat can change the way you service your clients – sharpening your competitive edge!

• Personalized quotation in just a few clicks
• Live Chat for increased interaction
• Premium or Service cost calculation
• Service enrollment questionnaire with verification rules & digital signature
• New credit card request
• Account opening
• Loan request and agreement
• Claims and uploaded related evidence
• Viewing your account statement
• Viewing your real-time financial report

Papyrus interactive personalized services in WeChat speed up and simplify the digital customer journey by connecting immediately with back office operations, accessing all the customer service benefits of straight-through processing and case management.

Learn and see more online or arrange a personal WebEx discussion about the Papyrus business solutions for the Enterprise WeChat channel.

 

 

Mobile Event Planning with ISIS Papyrus

ISIS Papyrus has released a mobile app for the enterprise based on the unique mobile features of the Papyrus Platform. By storing the application definition in the Papyrus WebRepository the app connects users with corporate information and data through a Papyrus EYE server. The app offers an easy-to-use interface and provides all the details of a specified event that are entered, managed and stored in the database. The application definition can be enhanced and extended with minimum effort.

While online, users get up-to-date information from the system and can customize their agenda with a number of filters. They may also tweet about particular items and add images as they prefer. In  offline mode most recent data are stored on the device locally.

The app is a great way to engage internal and external users and to build and strengthen trust and relationships beyond the randomness of social media interaction. It could, for example, be used to provide a user interaction for trade shows or similar events or to help the prospect to configure a product or request service interactions. It can be linked with the Papyrus ACM Adaptive Case Management functions without additional programming and provide full access to corporate CRM data and information. All Papyrus ACM features can be made available and the functionality is specific to particular user roles if users are given the ability to register and login into the service.

The app serves therefore as sample application for a variety of corporate use cases and can easily be configured through WebRepository to an organization’s specific requirements. The event planner is available for both iPhone and Android devices and can be downloaded here:

For iOS:

http://itunes.apple.com/at/app/isis-papyrus/id522141912?mt=8

For Android:

http://play.google.com/store/apps/details?id=com.isis_papyrus.eyegenda

ISIS Papyrus Event Planning App for iOS and Android

By utilizing the Mobile features of the Papyrus Platform, ISIS Papyrus has released a mobile app created through an application definition stored in Papyrus WebRepository. The app connects users with corporate information and data through a Papyrus EYE server that uses the REST protocol. The app is intuitive and easy-to-use and allows to view event lists, schedules, and details stored in a database. It currently provides social and bookmarking enhancements, with voting (scores and comments) and more multimedia capabilities soon to come.

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While online, users get up-to-date information from the system and can bookmark and filter the available events they want to participate in. Social messaging is enabled through Twitter with the ability to optionally add photo snapshots. For offline mode the most recent data are kept locally on the device.

The app is a great way to engage internal and external users and to build and strengthen trust and relationships beyond the randomness of social media interaction. It could, for example, be used to provide a user interaction for trade shows or similar events or to help the prospect to configure a product or request service interactions. It can be linked with the Papyrus ACM Adaptive Case Management functions without additional programming and provide full access to corporate CRM data and information. All Papyrus ACM features can be made available and the functionality is specific to particular user roles if users are given the ability to register and login into the service.

The app serves therefore as sample application for a variety of corporate use cases and can easily be configured through WebRepository to an organization’s specific requirements. The event planner is available for both the iPhone and Android devices and can be downloaded here:

For iOS:

http://itunes.apple.com/at/app/isis-papyrus/id522141912?mt=8

For Android:

http://play.google.com/store/apps/details?id=com.isis_papyrus.eyegenda

Use the app with the ISIS Papyrus Open House hash tag #isisopenhouse.