Enterprise TransPromo In The Limelight

A recent study by researchers InfoTrends highlighted TransPromo as “highly effective and economical method of communicating individualized promotional and educational messages by leveraging the white space on transactional documents.” In their report called The Ultimate Guide to Enterprise TransPromo Solutions: Document Composition they also featured ISIS Papyrus, thus recognizing once again the excellence of Papyrus solutions in this field.

Among the benefits large organizations can gain from a TransPromo solution InfoTrends counts the following:

• Cost-Effectiveness
• Post-Sales Communication
• E-Presentment Migration
• Incremental Revenue Opportunities
• Targeting Customers to Build Loyalty and Retention

With the unique Papyrus technology this powerful approach to marketing and customer communication is easy to implement. The Papyrus TransPromo Framework provides standard software for data analysis, campaign generation, document design and document composition, response management and multi-channel output management. Sophisticated campaign management allows for highly personalized targeting, process automation and optimization and gives marketers the necessary monitoring tools to oversee the effectiveness of campaigns and measure their  success.

ISIS Named As Leader In Dynamic Enterprise Publishing

Independent researchers from IDC have analyzed the market for dynamic enterprise publishing (DEP) software and named ISIS Papyrus as a leader in this field for consistent, efficient and cost effective document generation. The report called Worldwide Dynamic Enterprise Publishing Software 2009–2013 Forecast and Analysis: Customer Correspondence, Transpromo, and Multichannel Publishing Drive Growth provides a positive market outlook as organizations seek solutions for multichannel publishing, transpromo, and high-fidelity, personalized communications that increase customer engagement and spur revenue growth.

“DEP solutions play to three of the key drivers for IT spend, all of which affect the bottom line, including cost reduction, compliance, and new revenue generation,” said Melissa Webster, program vice president, Content and Digital Media Technologies at IDC.

ISIS Papyrus is well positioned in this area because it efficiently links inbound and outbound content to the relevant processes and helps organizations to create effective customer communications and to streamline the associated business processes across functional barriers for improved costumer care, retention and growth.

ISIS Shows Innovations in Paris

In a series of events during the coming fall ISIS Papyrus will show its innovative costumer communication and process management solutions at the Forum des Acteurs du Numérique (FAN – Forum of Digital Actors) in the French capital Paris on September 29-30.

Among the featured products and solutions will be Papyrus EYE, which empowers business users with a Web-enabled, centrally managed GUI offering the same layout and functionality as desktop applications without additional coding. Papyrus EYE is a unified RIA (Rich Internet Application) platform for all kind of applications that cover capture (scan, verify, manual correction, manual classification), document output management (interactive documents, web-to-print, campaign management and on-demand) and document management, as well as archiving, records management, case management, Automated Document Factory and management information.

Other highlights will include the unique ISIS Papyrus Business Architecture that provides seamless consolidation of freely-definable processes, rules, GUI, forms, and inbound and outbound content objects. This concept provides for transparent process optimization by user adaptation, linking people, information, and applications across geographically distributed, organizational functions and allowing business users to fulfill the strategic goals of the enterprise.

ISIS Presents Electronic Invoicing Solutions

European EXPP Summit & Forum to be held in Amsterdam, Netherlands

ISIS Papyrus will be present at the European Congress for E-Invoicing & E-Billing from September 21-23 in Amsterdam and show its innovative consolidated solutions for enterprise presentment and invoicing operations.

Organizers Billentis stress the importance of the event. “An organisation can save 1-2% of their turnover by replacing paper invoices and optimising the related processes. Electronic and automated invoice processes can result in savings of 60-80% compared to traditional paper based processing. Thus the payback time on investments in E-Invoicing projects can be as short as six months, ” explains Bruno Koch, one of Europe’s pioneers in E-Invoicing and founder of the European EXPP Summit. “In 2008, roughly 1 million European businesses and 23 million consumers exchanged one billion electronic invoices. Every day in 2009, 1,200 businesses and 11,000 consumers are expected to become new E-Invoicing users.”

ISIS Papyrus will showcase its unique Papyrus Platform and demonstrate its process optimization capabilities for outbound invoice generation and inbound invoice processing through scanning, classification, extraction, manual correction, reconciliation against purchase orders and of course connecting with other systems, like for example with SAP using the iDoc standard.

ISIS Papyrus at European TransPromo Summit

It is time to mark the calendars again. ISIS Papyrus with its proven expertise in TransPromo messaging will be present as sponsor at the European TransPromo Summit to be held in Brussels on October 6-7 this year. The event, organized by InfoTrends and 4IT Group, will bring together vendors, print service providers, and corporate marketing executives and users for 2 days of information sharing, insight into best practices through real world examples, and peer-to-peer networking. In addition, attendees will be able to meet with industry-leading vendors and service providers during the dedicated technology showcases.

“ISIS Papyrus carries a tradition of excellence in meeting customer requirements based on a unique insight into the customer-to-employee, employee-to-content and content-to-process relationships that are critical to the effectiveness of TransPromo programs,” commented Enrico Barboglio, President of 4IT Group. “Learning how they develop and deliver consolidated customer communications and process optimization solutions for their global expertise in unifying marketing messages and business content for high-impact customer communications enterprise organizations will be a great benefit to conference attendees.”

“ISIS Papyrus software connects enterprises with their customers by producing more financial and telecom documents than any other vendor in the European Union. ISIS Papyrus designed the TransPromo Manager with robust capabilities that leverage transactional processes to enhance customer acquisition, growth and retention for global enterprises,” commented Max J. Pucher, founder and current Chief Architect of ISIS Papyrus Software. “As proud sponsors of the European TransPromo Summit, we look forward to sharing real-world solutions for user-guided, personalized promotions that deliver multi-channel customer response, faster campaign cycles and optimal efficiency.”

Empowering the Business

Many organizations these days strive to cut the costs of their IT operations while maintaining their customer service quality. This may seem hard to achieve at first sight but the solution is to shift the control of business-relevant processes from IT to business users without giving up the integrity of the core systems.

This is a key idea behind the concept of the Business Architecture from ISIS Papyrus which empowers expert business users. In fact they are enabled to adapt processes as necessary with complete independence of the underlying application logic.  This allows them to fulfill strategic business goals without relying on a rigid and complex custom-coded IT infrastructure.

The approach behind this is not to restrict business users in their execution but to guide them collaboratively by process definitions, monitored by business rules and measured by goal fulfillment without the need for integrating different product fragments of one or multiple software vendors. Papyrus provides seamless consolidation of freely-definable processes, rules, GUI, forms, and inbound and outbound content objects.

Papyrus Framework for Campaign Management

Recently we reported about ISIS Papyrus Application Frameworks and their role in boosting process automation and efficiency. Today we have a closer look at the Papyrus Framework for Campaign Management and TransPromo.

The TransPromo Campaign Management Framework is a quick-start application to effectively create highly targeted and personalized marketing messages in transactional documents such as bank statements or phone bills. This powerful combination gives your message more attention than it would usually get if it were sent separately.

Based on the Papyrus Platform and its unique Business Architecture Papyrus Application Frameworks integrate all inbound and outbound content with the related processes, linking people, information and applications across geographically distributed organizational functions.  In addition, the Papyrus Campaign Management Framework provides sophisticated design tools for document creation and document composition, response management and multi-channel output management to take customer care processes to all-new levels.