At the Internet Insurance Congress in Bussum, Netherlands, ISIS Papyrus will present its innovative solutions for digital insurance documents. The congress will take place on October 14-15.
The presentation will focus on how leading insurance companies have been able to leverage electronic communications with customers, partners and within their organizations using the Papyrus Platform. With Papyrus they manage the entire process of underwriting and claims processing electronically without the need for re-keying or manual intervention and take Straight Through Processing (STP) to its full potential.
This is achieved by automatic closed-loop multi-channel communication. Conversations initiated over one channel like a web form submission result in an electronic policy sent by e-mail and in turn trigger a response on the same or another channel. Papyrus captures all these channels by automatically linking inbound and outbound communications for storage in a case file and thus ensures efficiency of daily operations and markedly adds to customer satisfaction.
The ISIS Times Online 