The eve of the Open House was dedicated to the traditional gala show and the famed white stallions of the Spanish Riding School formed a fine contrast for the splendid display of innovative performance at equally high levels that was to follow during the next two days.
Among the cherished guests at the ISIS Headquarters was Toronto-based Sandy Kemsley, who tweeted live from the multitude of workshops, labs and real-world showcases that demonstrated the versatility and uniqueness of ISIS Papyrus solutions. Sandy is an independent analyst and systems architect, specializing in business process management, Enterprise 2.0, enterprise architecture and business intelligence. She is an internationally renowned speaker, trainer, and blogger on those topics. Here are some quotes from her coverage of #isisopenhouse:
“They’ve created the critical round trip between strategy and execution by connecting strategic objectives (in a strategy map) to business architecture (in a capability map) to process goals (balanced scorecard and other KPIs): not only is this top-down, where strategy defines capabilities, which in turn are used to define KPIs, but also feeding back so that the actual performance during execution is compared back to the architecture and strategy.”
(On ISIS Papyrus Adaptive Case Management)
“They provide a mobile app that acts as a portal to any application developed on their platform; … This provides access to the same application on iOS, Android, PC desktop and in the browser through their UI widgets. … We saw a demo of an iPad-based vehicle claim app built on this platform, and how the menus and features on the app are driven by the case definition in the desktop environment. Because it’s driven by the Papyrus platform, the app has access to the same data and documents as a desktop application, although rendered in a mobile form factor.”
(On Mobile Integration with the Papyrus Platform)
“Rather than having multiple systems that deal with content – ingestion, analysis, processing and generation, multiplied by the number of interaction channels – a single platform can reduce the internal efforts to develop content-centric processes, while presenting a more seamless customer experience across multiple channels. … it’s something that comes up in many of the BPM implementations that I’m involved in, and typically isn’t handled all that well (if at all) by those systems. In many cases, it’s a poorly implemented afterthought, performed in a non-integrated fashion in another system, or becomes one of those things that the users ask for but just never receive. “
(On the ISIS Papyrus Business Communication Platform and Correspondence Generation)
The complete posts can be found on Sandy’s blog called Column 2:
As a reminder for those who missed the opportunity to attend the event in Vienna: the US Open House and User Conference at Southlake, TX, takes place from May 20-22 and brings similar insights in the technological breakthroughs from ISIS Papyrus.
All the details of this event are again brought to your mobile device through the ISIS Papyrus Event Planning app that can be downloaded for free: