ISIS Papyrus Software

The Forrester Wave: Papyrus is a ‘Strong Performer’

In analyst report, markets on July 2, 2009 at 4:05 am

Forrester Research has just published its Forrester Wave – Document Output for Customer Communications Management report.

Analysts Sheri McLeish and Craig Le Clair have spent a lot of time to analyze the current market offering in this arena. For a vendor to participate it was necessary to offer enterprise class functionality in interactive, on-demand and structured document creation. No overall leader emerged and the ISIS Papyrus Platform was positioned as a strong performer in the same league as all the large vendors who offer no more than a mix-and-match patchwork of often incompatible functionalities in difference to the architectured ISIS Papyrus Platform.

“ISIS Papyrus by far owns the broadest vision for DOCCM in the industry,” stated The Forrester Wave™: Document Output For Customer Communications Management (DOCCM), Q2 2009. Forrester defines DOCCM as software used to compose, format, personalize and distribute content to support physical and electronic customer communications and improve the customer experience.

The ISIS Papyrus Platform v7 was reviewed in The Forrester WaveTM as follows: “ISIS scored well as a Strong Performer across all segments and as a well-balanced product with enterprise potential. ISIS Papyrus has the broadest and most unique vision for DOCCM in the industry, supporting ECM, CRM, analytics, event processing, and BPM. It has a modular and easy-to-configure system based on patented technology that combines with innovative post composition, output management, and production management.”

Forrester also reviewed reference installations and stated: “Customers are committed to the ISIS vision and feel passionate about this vendor.”

It is an interesting report so we recommend to purchase it from the Forrester website. Alternatively contact ISIS to receive a complementary copy. You will find a more opinionated view here.

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