UTA, NLR, BPM, Activity Recorder, human interaction management, process management
In benefits on November 10, 2009 at 3:05 am
When analysts come to the conclusion that end-user organizations want to be able to change their processes considerably faster than they actually can and add “They want to move to environments in which there’s a lot more self sufficiency on the part of the end user to configure the process,” this clearly reflects the constraints of currently used rigid process models.
To avoid such limitations ISIS Papyrus focuses on the business needs to respond quickly to dynamically changing customer requirements. The built-in process engine of the Papyrus Platform does not use simplistic procedural flowchart graphs to define the process but instead the Papyrus BPM is state and event driven to avoid problems associated with parallel activities, human interaction management and the rigid sequence of a procedure. This state and event driven process does not require complex decision blocks or listen-for-event-loops. All changes of the process are defined in the Desktop and stored in the central WebRepository.
Papyrus process management is flexible, understands the needs of users and supports knowledge-intensive business processes in combination with business communication. Users define the user interaction with the Activity Recorder and Natural Language Rule Editor and train the process sequence with the User-trained Agent. Collaboration, check-in/check-out, versioning, project management are generic platform functions. Other major benefits include:
- Less process tuning and correction because an unforeseeable event sequence does not invalidate the process
- Changing the state engine and event definition of one item updates automatically all processes using this item
- Changes of the process do not require Java coding
- No programming of dialogs required
automated process discovery, BPM, business process modeling, empowerment, trained processes, UTA, workflow
In product on October 6, 2009 at 1:43 am
Conventional 2D flowchart modeling of business processes is characterized by its rigidity and lack of flexibility to adapt to changes in the business environment. With today’s dynamically evolving business requirements the maintenance of hardcoded applications is a severe limitation for business users to perform their tasks for achieving particular business goals.
ISIS Papyrus recognized this limitation when it developed the User-Trained Agent, or UTA as part of the Papyrus Platform. The patented UTA is able to learn from the actions of users based on their business roles and to later perform them automatically. This shortens enormously the time to create workflows and discards completely any additional programming and complex interfaces. If a workflow requires changes it is equally easy to retrain the UTA with a few examples instead of rewriting vast amounts of code lines. For actions that are not subject to automation like modifying or generating a letter the UTA presents a quick-start button regarding the pending activity to the user, who will then click the button to perform the appropriate action.
Integrated authorization ensures that only authorized users can create or modify activities or business rules and that these rules can only be performed within the authorization scope of the user. As a result the UTA empowers business users to adapt their workflows gradually to changing conditions and to accomplish strategic business goals without the intervention of IT.
