By utilizing the Mobile features of the Papyrus Platform, ISIS Papyrus has released a mobile app created through an application definition stored in Papyrus WebRepository. The app connects users with corporate information and data through a Papyrus EYE server that uses the REST protocol. The app is intuitive and easy-to-use and allows to view event lists, schedules, and details stored in a database. It currently provides social and bookmarking enhancements, with voting (scores and comments) and more multimedia capabilities soon to come.
While online, users get up-to-date information from the system and can bookmark and filter the available events they want to participate in. Social messaging is enabled through Twitter with the ability to optionally add photo snapshots. For offline mode the most recent data are kept locally on the device.
The app is a great way to engage internal and external users and to build and strengthen trust and relationships beyond the randomness of social media interaction. It could, for example, be used to provide a user interaction for trade shows or similar events or to help the prospect to configure a product or request service interactions. It can be linked with the Papyrus ACM Adaptive Case Management functions without additional programming and provide full access to corporate CRM data and information. All Papyrus ACM features can be made available and the functionality is specific to particular user roles if users are given the ability to register and login into the service.
The app serves therefore as sample application for a variety of corporate use cases and can easily be configured through WebRepository to an organization’s specific requirements. The event planner is available for both the iPhone and Android devices and can be downloaded here:
Use the app with the ISIS Papyrus Open House hash tag #isisopenhouse.