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	<title>The ISIS Times Online &#187; consistent communications</title>
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		<title>The ISIS Times Online &#187; consistent communications</title>
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		<title>Shifting Process Ownership For Consistent Communications</title>
		<link>http://isistimes.wordpress.com/2009/10/13/shifting-process-ownership-for-consistent-communications/</link>
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		<pubDate>Tue, 13 Oct 2009 07:18:32 +0000</pubDate>
		<dc:creator>Michael Zobel</dc:creator>
				<category><![CDATA[benefits]]></category>
		<category><![CDATA[solution]]></category>
		<category><![CDATA[consistent communications]]></category>
		<category><![CDATA[IT dependency]]></category>
		<category><![CDATA[papyrus platform v7]]></category>
		<category><![CDATA[process ownership]]></category>

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		<description><![CDATA[Research into consumer behavior time and again confirms that consistent customer communication is a major key for companies to increase customer satisfaction and loyalty and to boost revenue. Most people feel annoyed when receiving unclear communications that lacks personal context. The effects are costly because of possible increases in customer care calls and of companies [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=isistimes.wordpress.com&blog=6990804&post=402&subd=isistimes&ref=&feed=1" />]]></description>
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